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Terms and Conditions

Please refer your specific product or service category.

Parent Courses

Guarantee/ Refunds:

We have a 100% money-back guarantee if you’re truly ready to work with one of our courses!  Are you ready to make changes and follow the plan you create for 4 days and reach out to us if you are unsure about part of your plan or if you feel stuck during implementation?  The magic is in YOU and sleep success only happens when you can be committed to making some changes. Please only start a plan that aligns with your goals and values.  If you have utilized your plan with consistency for 4 nights and days, utilized the email response to me we’ve promised and still somehow do not feel major improvement and can provide your written plan and notes on each night and nap, you can absolutely request a refund. If you purchased the wrong age group accidentally, you can also request a refund. There are no other refunds for courses.

Liability:

You agree to always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis before following the advice and using the techniques described in The Sleep Counselor / Moorea Malatt program. Any changes you make to your child’s sleeping or eating routines are your decision, The Sleep Counselor / Moorea Malatt may make suggestions of change, but you are responsible for the choice to implement them.

The Sleep Counselor’s / Moorea Malatt’s / The Sleep Witch’s liability (if any) is limited only to the price of the course and in no event will Moorea Malatt or any members of The Sleep Counseling Institute team be liable to you for any other claim.

Private Usage and Private Access:

You agree to not share any element of this course, or your log-in password with a third party / other family – anyone other than your child’s other caregiver. We can track the IP addresses of log-ins.

 

Private Consulting Services / Packages

Term:

Consulting services are booked at a time that works for you on Calendly or via email. Sleep consulting package service only begins to be rendered upon our first Zoom call and continues for 2 weeks after you email me that you plan to start Night One. Continuing support will be provided at Moorea Malatt’s discretion, or you will be given the opportunity to purchase affordable add-on support. Support will be rendered by emails and video calls according to the package you’ve purchased. This includes text messaging for VIP clients according to package details.

Scheduling and Cancellation:

Please reschedule (on Calendly or via email) within 24 hours. Clients have one free no-show or cancellation within 24 hours for Zoom calls. You will be asked to pay a $40 cancellation fee for subsequent no-shows or short cancellations.

Liability:

You agree to always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis before following the advice and using the techniques described in The Sleep Counselor / The Sleep Witch / Moorea Malatt program. Any changes you make to your child’s sleeping or eating routines are your decision, The Sleep Counselor / The Sleep Witch / Moorea Malatt may make suggestions of change, but you are responsible for the choice to implement them.

The Sleep Counselor’s / The Sleep Witch / Moorea Malatt’s liability (if any) is limited only to the consulting fee paid by you, and in no event will Moorea Malatt or any members of The Sleep Counseling Institute team be liable to you for any other claim.

Guarantee:

I have a 100% money-back guarantee if you’re truly ready to work with me! Are you ready to make changes and follow the plan we co-create for 4 days? We can afford this guarantee due to our 100% satisfaction rate – because parents we work with align with gentle, respectful parenting values and are pumped to start making changes. Our clients understand – the magic is in YOU and sleep success only happens when you can be committed to making some changes. In our practice, you’ll only start a plan that aligns with your goals and values. If you have utilized my plan, calls and reached out for your subsequent calls and email support and can provide a record of how each night and nap went and still somehow do not feel major improvement after 4 nights, you can request a refund.

The level of success for your child is heavily dependent on following the sleep plan co-created between you and The Sleep Counselor / The Sleep Witch / Moorea Malatt. Failing to follow the customized sleep plan, or only using select components of the plan, will reduce the likelihood of success for your child. You can always choose to not implement the plan you are given, but there are no refunds for minds changed.

Private Usage:

The customized sleep plan provided to you by The Sleep Counseling Institute / The Sleep Witch / Moorea Malatt is meant for your child only. You agree to not share the plan or recordings with a third party as a sleep plan for another child, though you may share the plan with your child’s other caregivers.

Professional Certification Courses

A welcome email will arrive in your inbox within 24 hours of enrollment.

Success in this course is dependent on individual student participation and communication. We trust you to take responsibility for completion. Please utilize the ability to reach out and schedule time with your mentor via email moorea@savvyparentingsupport.com if you are ever struggling or confused.

Term:

You have 1 year from cohort start date to complete Sleep Counseling Professional Certification, unless you let Moorea know about unforeseen circumstances.

Refunds:

Once they have completed the course and mentorship I practicum, students are eligible for a partial refund if you feel I did not provide the training or mentorship I promised. Once you have access to the course materials, there are otherwise no refunds, though you may delay your start date if needed.

Liability:

The Sleep Counseling Institute’s and Moorea Malatt’s advice and teachings are not intended to be a substitute for medical opinion or treatment for your clients. The advice you receive from Moorea Malatt is to address common early childhood sleep issues and you will be advised to refer clients to the appropriate medical, nutritional or mental health professionals for any presenting issue beyond common non-medical problems and/or to get clearance from the child’s pediatrician or other medical provider before moving forward with a sleep plan.

You are responsible for providing your own personal contract to clients (with some guidance from this program) but this program does not provide you with legal advice.

You are fully responsible for your own business marketing, social media, website and fee collection.

You are responsible for acquiring your own professional liability insurance. If you already have CM&F or another insurance for your practice, check with them about just adding sleep support on to your current policy.

Private Usage and Private Access:

You agree to not share any element of this course, or your log-in password with a third party/ other professional. If you have a friend who needs this course but does not have the financial means, please have them reach out to us directly to see if a scholarship is available.

Professional Consulting Services / Packages

Coming soon.